سياسة الشحن

**Shipping Policy**

Thank you for choosing PuffDady.com for all your vaping needs. We are dedicated to providing you with a seamless and efficient shopping experience, including timely and reliable delivery of your orders. This Shipping Policy outlines our shipping practices and procedures to keep you informed about our shipping services.

**1. Delivery Areas**

We currently offer shipping services within the United Arab Emirates, covering all Emirates.

**2. Shipping Options and Rates**

a. **Same-Day Delivery (Dubai and Sharjah):** Enjoy the convenience of same-day delivery for orders placed within Dubai and Sharjah. To qualify for same-day delivery, the minimum order value should be AED 100. A flat shipping rate of AED 50.00 applies for these orders.

b. **Free Shipping (Dubai and Sharjah):** For orders totaling AED 300 or more within Dubai and Sharjah, we offer free shipping. Please ensure your cart meets the minimum required amount to avail of this benefit.

c. **Next-Day Delivery (All Emirates):** For all other Emirates, we provide next-day delivery service for orders placed before 5 pm. Orders received after this time will be processed the following day. Please note that next-day delivery excludes holidays.

**3. Order Processing Time**

We strive to process and fulfill your orders as quickly as possible. Order processing typically takes 1 to 2 business days. Once your order is ready for shipment, you will receive a confirmation email with tracking information.

**4. Delivery Time**

a. For same-day delivery within Dubai and Sharjah, you can expect your order to arrive on the same day if placed before our daily cut-off time. Orders placed after the cut-off time will be delivered the following day.

b. For next-day delivery to other Emirates, your order will arrive the next business day after processing.

**5. Order Tracking**

To keep you informed about your order's status and location, we provide tracking information with every shipment. You can track your order using the provided tracking number on our website or through the shipping carrier's website.

**6. Delivery Address**

Please ensure that you provide an accurate and complete delivery address during checkout. We will not be responsible for delays or non-delivery caused by incorrect address information.

**7. Order Confirmation and Signature**

Upon delivery, a signature may be required to confirm receipt of the order. Please ensure someone is available to receive the package during the specified delivery time.

**8. Shipping Fees**

Shipping fees are calculated based on the selected shipping method and the total order value. The shipping fee will be displayed during checkout.

**9. Shipping Holidays**

Please note that our shipping services may be affected on public holidays or during unforeseen circumstances. In such cases, we will make every effort to inform you in advance about any possible delays.

**Contact Us**

If you have any questions or need further assistance regarding our Shipping Policy, please contact us at [support@puffdady.com](mailto:support@puffdady.com).

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